POLICY
Shipping & Returns
Shipping and return terms may vary by order size, destination, carrier, and sales agreement. The final terms on your quote or invoice control.
Shipping
Shipping may be available within the United States. Freight, parcel, local delivery, pickup, and other fulfillment methods may be quoted depending on the order.
Inspection
Customers should inspect shipments promptly upon receipt and report visible damage, shortages, or incorrect items as soon as reasonably possible, with photos when appropriate.
Returns
Return eligibility and freight responsibility depend on the product condition and the terms agreed for the order. Please contact us before returning merchandise.
Contact
For an order issue, contact sales@zenbambu.com with your order or quote information.